When designing a website or digital product, it’s important to get direct feedback from potential users, rather than making assumptions about what they’re looking for and how they might behave. There are many methods for gathering feedback, from user surveys to behavior tracking, and focus groups. In this session, we’ll discuss best practices for one
In this Alley Session we break down how coaching programs create a positive impact on employees, team relationships, and employee retention. Pattie Reaves and Owen Stowe show how Alley has built a program from the ground up. In addition, they show how Alley is working towards a more equitable and supportive coaching program moving into the future. Attendees come away with an understanding of why coaching in a company is essential and how you can start implementing a coaching practice at your organization. Pattie Reaves is a principal user experience developer at Alley and Owen Stowe is the director of UX Development at Alley. Both have played integral roles in the creation, development of, and iterations of the coaching program at Alley.
Pattie ReavesPrincipal User Experience DeveloperAlleyAt Alley, Pattie has worked on teams to build websites for Digital First Media, America’s Test Kitchen’s Cook’s Science, and The Points Guy. Prior to Alley, Pattie worked in editorial and new media at the Bangor Daily News and Sun Media Group in Maine.
Owen StoweDirector of UX DevelopmentAlleyOwen works closely with both Alley’s back-end developer and design teams to help deliver in-browser designs and facilitate a seamless design-to-development process. He has led the front-end team on some of Alley’s largest projects, including the Brookings Institution and the Denver Post. Owen has experience in design, prototyping, style guides, and building custom front-ends for large-scale sites and site networks.